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Responsible AI

It protects financer capital while enabling fair access to credit — balancing financial inclusion with responsibility.

Image by Hitesh Choudhary

HOW IT WORKS

Why Responsible AI Matters in BNPL

01

AI-Assisted KYC & Face Validation

AI is used to support customer identity verification through document checks and face validation, helping reduce impersonation and identity fraud. These checks are performed only with user consent & are designed to strengthen trust for both customers and financiers.

02

Credit Risk Assessment

AI helps evaluate potential risk by identifying patterns linked to repayment capacity. Risk thresholds are set conservatively to protect financer capital.
Final decisions follow defined policies with human oversight.

03

Repayment Behaviour Monitoring 

AI monitors repayment patterns to detect early signs of stress or irregularity. This enables timely reminders or supportive interventions before default occurs.

Early action helps preserve portfolio stability.

04

Device & Asset Risk Control

AI supports monitoring of financed devices to reduce misuse, fraud, or loss. It aligns device status with repayment health based on agreed policies.

This strengthens asset security throughout the financing lifecycle.

05

Portfolio Reporting & MIS

AI supports the generation of structured portfolio reports and MIS dashboards covering credit performance, repayments, asset status, and operational metrics.

These reports help with monitoring, governance, regulatory reporting & informed decision-making.

FAQ

Got questions? We’ve got answers

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DISCLAIMER

Responsible AI is designed not to automate harm or bypass accountability.

01

Make Autonomous or Final Decisions

AI does not independently approve, reject, or enforce credit actions.

All critical decisions remain governed by defined policies and human oversight.

02

Profile, Discriminate, or Invade Privacy

AI is not used to profile individuals based on sensitive attributes or access unauthorised personal data.

Only permitted, consent-based & relevant information is used in line with data-protection laws.

03

Unfair or Aggressive Practices

AI is not used for coercive recovery, harassment, or punitive actions.

Customer interactions follow legal, ethical, and responsible-lending standards at all times.

IMPACT

Trust-Led, Sustainable

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Responsible AI enables fair, transparent decision-support that protects customers, strengthens financier confidence.

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